Thameslink On Track
The fastest, smartest rail assistant - UK train times, travel info and tickets
Straight to your pocket! Download our free On Track app for tailored information about your most used journeys, easy ticket purchase and more. Live departure times, platform changes, service updates and a nifty journey planner are all just a swipe, tap and scroll away.Features include:• Personalised dashboard for your regular journeys• Buy train tickets on the go and collect at the station• Live departure and arrival boards• Interactive map• Station facilities and parking• Tube updates• Submit delay repay claimsFlexi App enhancements
Straight to your pocket! Download our free On Track app for tailored information about your most used journeys, easy ticket purchase and more. Live departure times, platform changes, service updates and a nifty journey planner are all just a swipe, tap and scroll away.Features include:• Personalised dashboard for your regular journeys• Buy train tickets on the go and collect at the station• Live departure and arrival boards• Interactive map• Station facilities and parking• Tube updates• Submit delay repay claimsFlexi App enhancements
Read trusted reviews from application customers
Too many bugs.
Terrible experience with the app. It is slow, with serious lags. Payments are just sometimes not going through resulting with me taping nervously 10 times on paying button hoping that it goes through once and don't charge me for the times it failed... No e-ticket options for day return. What is the point of selling tickets with an app if at the end it takes me 3 times the time it would take me at the station and finally I still have to queue to collect at the machines?
App doesn't work properly. Purchased ticket online and was not able to load on to smartcard. Happened to me loads of time. I have given up and started buying it from station. Not reliable at all. I do not have a choice if I have commutte on Thameslink which is a pity.
I go to the Ticket Wallet and it shows tickets I bought in the app. Tap the trip info to display actual tickets (kind of necessary if you want to actually travel using the tickets) and EVERY time the App immediately crashes.
nothing loads, ever, on three phones and different connections
Crashes whenever clicking on a ticket in the ticket wallet
Terrible, can't seem to show you trains progress when you click on a route. Has had this problem for years
Just crashes when trying to retrieve tickets and doesn't let you paste in password, useless.
There's something wrong with the prices here. Trying to book a return from Harlington to St Pancreas off peak return and it keeps offering me a ticket for 38 quid. It should be aprx £15. Have to stick with paper tickets. Pointless app.
Got a key card and tried to buy a ticket with the app. Useless. Received email with ticket. Really awkward. Won't be using